Post by account_disabled on Mar 10, 2024 1:11:45 GMT -8
More than 100 billion messages are delivered each day through WhatsApp. The data, released by Mark Zuckerberg, CEO of Facebook, shows the power of the messaging application around the world. In Brazil, it is worth highlighting that the application is one of the most popular and is on 98% of devices, according to a survey by Opinion Box. Given this scenario, it is difficult to do business without being present on the platform. That said, in this text we will bring 10 important tips for selling on WhatsApp. Check out! 2ChatGuru 1. Have a professional WhatsApp account It is possible to convey professionalism through WhatsApp. By setting up a profile on WhatsApp Business , you will make it clear to customers and potential customers that this account belongs to a company, generating credibility. When setting up your profile, you can add your brand's logo or image; your company's service address; type of business; detailed description of your core activity; opening hours; product catalogue; company email address, among others. In addition, you will have access to some specific features, which will make all the difference when it comes to service.
See some of the features currently available on WhatsApp Business: Statistics: Provides statistics and analytics on reach and engagement. With it, you can know how many of your messages were actually delivered and read; Message automation: Makes it possible to create automatic messages, greetings or absence, for example; Tags: This tool lets you categorize conversations and groups; Quick replies: You can save and reuse messages you send frequently to answer common questions in an instant. >> 10 WhatsApp Business Features You Should Know 2. Promote your campaigns on WhatsApp As a promotional Brazil Phone Number Data platform, WhatsApp has great potential. It is possible to send informational or promotional content to customers through the “broadcast” feature. Unlike groups, you will send a private message to multiple users at once. But it is important to take into account the qualification of leads, sending only messages that make sense for each group of customers. With this in mind, it is worth defining a message flow following, for example, the sales funnel theory. Like Facebook and Instagram, WhatsApp also has a publication tool that is visible for onlyours.
So, take advantage of Status and share calls for offers and promotions. It’s worth trying new formats, getting closer to customers and always being present. A product demo helps get your customers excited about your product. It is also an effective way to address product-related issues. All of this increases your brand’s recall and, consequently, your chances of sales. 3. Improve your product visibility WhatsApp Business has a series of features developed especially for businesses. Among them is the “catalog”, which serves as an online showcase for companies to display their products. Therefore, it is no longer necessary to send all the information and photos, one at a time, to all customers. For each item in its catalog, the company can add information including price, description, images, product name and number. 1 ChatGuru 4. Submit interesting content It is important, however, to go beyond sending promotional pieces. You can use Content Marketing as a strategy to engage your audience on WhatsApp.
See some of the features currently available on WhatsApp Business: Statistics: Provides statistics and analytics on reach and engagement. With it, you can know how many of your messages were actually delivered and read; Message automation: Makes it possible to create automatic messages, greetings or absence, for example; Tags: This tool lets you categorize conversations and groups; Quick replies: You can save and reuse messages you send frequently to answer common questions in an instant. >> 10 WhatsApp Business Features You Should Know 2. Promote your campaigns on WhatsApp As a promotional Brazil Phone Number Data platform, WhatsApp has great potential. It is possible to send informational or promotional content to customers through the “broadcast” feature. Unlike groups, you will send a private message to multiple users at once. But it is important to take into account the qualification of leads, sending only messages that make sense for each group of customers. With this in mind, it is worth defining a message flow following, for example, the sales funnel theory. Like Facebook and Instagram, WhatsApp also has a publication tool that is visible for onlyours.
So, take advantage of Status and share calls for offers and promotions. It’s worth trying new formats, getting closer to customers and always being present. A product demo helps get your customers excited about your product. It is also an effective way to address product-related issues. All of this increases your brand’s recall and, consequently, your chances of sales. 3. Improve your product visibility WhatsApp Business has a series of features developed especially for businesses. Among them is the “catalog”, which serves as an online showcase for companies to display their products. Therefore, it is no longer necessary to send all the information and photos, one at a time, to all customers. For each item in its catalog, the company can add information including price, description, images, product name and number. 1 ChatGuru 4. Submit interesting content It is important, however, to go beyond sending promotional pieces. You can use Content Marketing as a strategy to engage your audience on WhatsApp.